August 24, 2019

Tag Archives: customer experience

Amazon Fulfillment Center in Utah to Employ 800+ Associates

Opening a New Fulfillment Center in West Jordan Amazon recently announced that it had plans to open a new fulfillment center in West Jordan, Utah. The company already employs over 2000 professionals in the Utah region. The new Amazon fulfillment center in West Jordan will provide full-time employment to a further 800. The compensations will […]

Achievers Announces CHRO and Executive Leadership Panelists for its 2019 Achievers Customer Experience Conference

Robert Safian, former executive editor of Fast Company, will moderate the session A leading employee engagement platform provider, Achievers, declared the moderator and panelists of its CHRO and Executive Leadership session, “The New Digital Workforce and the Future of Employee Engagement.” The session will take place at the company’s 2019 annual user conference, Achievers Customer Experience […]

SMG Appoints Industry Veteran to Lead Employee Experience

Charles Cornwell appointed as the General Manager A leading global customer experience, employee experience, and brand research partner to over 500 brands, SMG, has announced the hiring of a veteran experience management leader. The company has taken this step in order to strengthen its employee experience practice. As per observations, brands with the most engaged […]

US Employees’ Perspectives on the Jobs Most at Risk from Artificial Intelligence in the Workplace

Opinion survey from Genesys flags manufacturing, retail, telemarketing and data entry positions as most likely to be impacted by AI A new survey finds US workers believe jobs in Manufacturing (43%), Retail/Checkout Clerks (40%), Telemarketers (38%) and in Data Entry (37%) are the most likely to shrink due to the expansion of artificial intelligence (AI). […]

Domino’s Pizza Appoints Lisa V. Price As Executive Vice President, CHRO

  • By Abhishek Upadhyay
  • August 2, 2019
  • 1 Comment
Price Will Be a Part of the Executive Leadership Team at Domino’s Domino’s Pizza, the largest pizza company in the world based on global retail sales, announced the appointment of Lisa V. Price as the Executive Vice President, Chief Human Resources Officer, effective 26th August 2019. Reporting directly to the CEO Ritch Allison, Price will […]

Singapore-Based Global Customer Experience Company, Everise, Extends Footprint in US and Opens New Facility in Guatemala

The firm aims to elevate both the Customer and Employee Experience Singapore-based Everise Holdings (Everise), a global experience company, will be making its foray into San Francisco. The opening of the new business development office signifies the company’s move to centralise its business development teams which are currently spread across its global offices. The San […]

PDI Sponsors New NACS Leadership Program at MIT

Endowment Helps Develop Next Generation of Convenience Retail Innovators PDI, a global company with leading enterprise software solutions serving the convenience retail, petroleum wholesale and logistics industries, announced its support and commitment as an endowment partner of the NACS Innovation Leadership Program for business leaders. “We’re proud to support this new program that embodies our commitment to […]

Robotic Process Automation Deployments Prove Better Customer Experience and Higher Revenue Growth

RPA needs to be part of a cross-organizational plan for automation, as it can improve business results with efficient processes and employee satisfaction, finds Frost & Sullivan With enterprises across industries seeking elegant, seamless, and effective solutions that will improve business processes, the global robotic process automation (RPA) market is expected to grow to more than $2 billion by […]

IST Networks Partners With UiPath to Deliver Robotic Process Automation (RPA) Solutions in the Middle East

IST Networks has partnered with UiPath, the Robotic Process Automation (RPA) market leader to provide RPA services in the Middle East and enable IST clients to automate key business processes across their organizations. IST has been delivering exceptional customer experience (CX) technology solutions since 2002. Having carefully selected the best CX technologies in the marketplace to empower their […]

New Research Reveals Employees Are Ready to be Empowered by Automation Technology

75 percent of responses indicate employees believe Robotic Process Automation will improve their performance, reduce errors, grow sales and increase customer experience NICE announced the findings from its State of Automation in Customer Service survey. Findings indicated that employees understand the benefits of Robotic Process Automation (RPA) and are more willing to use it to […]
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