April 9, 2020

Mercer’s 2019 Global Talent Trends

Mercer’s 2019 Global Talent Trends

Mercer’s 2019 Global Talent Trends study identifies four top trends shaping the future of work

According to Mercer’s 2019 Global Talent Trends study, nearly three-quarters (73%) of executives predict significant disruption in the next three years, compared to 26% in 2018. As executives focus on making their organizations “future-fit”, significant human capital risks – including the ability to close the skills gap and overcome employee change fatigue – can impede transformation progress. Addressing these concerns is paramount, given that only one in three executives rate their company’s ability to mitigate human capital risks as very effective.

“Over the last few years, organizations have moved from anticipation to action in preparing for the future of work. But they risk bewildering people with too much change, ignoring the values individuals admire, and inundating them with endless process,” said Ilya Bonic, President of Mercer’s Career business.

In today’s climate of uncertainty, employees seek stability. Mercer’s study finds that job security is one of the top three reasons employees joined their company, and the main reason they stay. Yet, one in three employees are concerned that AI and automation will replace their job. The way to help employees feel secure is to foster the human connections. Thriving employees (those prospering in the areas of health, wealth, and career) are twice as likely to describe their role as “relationship focused” and their work environment as “collaborative.”

“The future of work is about connectivity, creating a work environment that appeals to today’s workforce by building a coherent sense of identity, sparking connections, and using data to personalize the experience,” said Kate Bravery, Career Global Solutions Leader at Mercer.

HR Technology News: Workers Recognize AI at Workplace Is Important— But, Do Employers Agree?

Mercer’s study identifies four top trends that leading companies are pursuing in 2019: Aligning Work to Future Value, Building Brand Resonance, Curating the Work Experience, and Delivering Talent-led Change.

Aligning Work to Future Value. AI and automation continue to transform the competitive landscape – 60% of companies plan to automate more work in the next 12 months. At the same time, the C-suite names job redesign as the area of talent investment with the highest potential for return on investment, and 65% of employees are asking for more clearly defined responsibilities. The challenge for HR is to build an integrated people strategy (an approach deployed four times more frequently by high-growth companies) and leverage the right talent analytics to inform decisions on the future size and shape of the organization – yet only one-third of companies have good insights into the business impact of their buy, build, borrow, and automate strategies. “The key is aligning jobs and people to where value is being created, and enabling a mechanism to reward future-fit skills and behaviors,” said Ms. Bravery.

Building Brand Resonance. What matters to employees and job seekers is the way a company conducts business and upholds the values of its brand. In a social, transparent world, the lines are blurring between a company’s consumer brand and its talent value proposition (TVP). Successful companies ensure that their brand resonates with all workforce segments – 68% of high-growth organizations differentiate their TVP to different groups (such as contingent workers), compared to 47% of modest-growth companies. An organization’s total rewards philosophy is one area where brand values can shine: Thriving employees are four times more likely to work for a company that ensures equity in pay and promotion decisions (78% vs. 18%).

HR Technology Interview: Jumpstart 2019: TecHR Interview with Tracy Malingo, SVP of Product Strategy at Verint

Curating the Work Experience. An effective and relevant day-to-day work experience is essential for retaining top talent. According to Mercer’s study, thriving employees are three times more likely to work for an organization that enables quick decision-making (81% vs. 26%) and that provides tools and resources for them to do their job efficiently (82% vs. 30%). Personalized and simplified professional development plans are an ask from employees – more than half (56%) of employees want curated learning to help them evolve their skills and prepare for future jobs. Technology plays a critical role – high-growth firms are twice as likely as moderate-growth firms to provide a fully digital experience for employees.

Delivering Talent-led Change. To ensure talent is at the center of change, HR should have a voice in business transformation. This year’s study found 61% of HR leaders involved in planning the rollout of major change projects and 54% involved in executing those plans. But, only two in five HR leaders participated in the idea generation stage of transformation initiatives. HR sees employee morale as a significant barrier to making changes stick: “Employee attrition” and a “decline in employee trust” are two of the top challenges in the year ahead. “These findings point to the need for transformation efforts to focus on people-centered design and better talent metrics to understand how people are experiencing and embracing change,” said Mr. Bonic.

HR Technology News: Hiring Top Performers Should Be A Nonstop Pursuit

Previous «
Next »
TecHR News Desk

The TecHR News Desk represents a team of tech journalists who coordinate trending stories and breaking news on behalf of the TecHR Series newsroom.


  1. Pingback: Reward Gateway Launches Mobile App to Connect and Celebrate Employees Anytime, Anywhere
  2. Pingback: BenefitMall Receives Two 2019 Bronze Stevie Awards for Customer Service and Sales Training
  3. Pingback: Margaret Wolfson, Founder and Chief Creative of River + Wolf Brand Naming Agency to Talk at The Hivery, a Women's Coworking Space in Mill Valley, California
  4. Pingback: Employee Engagement Leader Poppulo Appoints Product Innovator Alan Beiagi as Senior Vice President of Product
  5. Pingback: BenefitMall Introduces TalentFocus
  6. Pingback: Secrets of Best Performers: 5 Actionable Health Care Strategies That Create a Competitive Edge
  7. Pingback: Alight to acquire Workday and Cornerstone OnDemand Business from Wipro
  8. Pingback: AppGuard's TRUSTICA Mobile Enables Ultra Secure Messages and Data Sharing and Safeguards Voice/Video Calls on Employee Devices
  9. Pingback: StoryShare Unveils a Next-Generation Employee Communication App
  10. Pingback: Workhuman Named The Best Workplace in Ireland
  11. Pingback: Marsh & McLennan Agency Acquires Employee Benefits Group
  12. Pingback: MetLife Joins UN Women Global Innovation Coalition for Change
  13. Pingback: Salesforce Delivers myTrailhead, Ushering in a New Era of Learning for the Future of Work
  14. Pingback: January Digital Expands Senior Leadership Team
  15. Pingback: Inova Payroll Adds API Integration with M3 Hospitality Technology
  16. Pingback: Entertainment Production Office Professional Survey Says 'Go Digital'
  17. Pingback: Survey Says: Predictive Analytics Improve Hiring, But Not Enough HR Professionals Have Access
  18. Pingback: You Can Automate Candidate Reference Checks, but Should You?
  19. Pingback: OutMatch Improves Quality of Hire With Automated Reference Checking
  20. Pingback: SocialChorus Launches Content Planner, the Industry’s First Strategic Planning Tool to Manage Workforce Communications
  21. Pingback: New National Survey Results: 5 Myths About the Power of Video Training
  22. Pingback: QSR Web – Capture and Keep Game-Changing Employees
  23. Pingback: TrustRadius Announces Top Rated Software In 13 Categories, Including Accounting And HR Management
  24. Pingback: HSA Administration Company, Clarity Benefit Solutions, Offers Tips for Keeping Millennial Workers Engaged
  25. Pingback: Textio Signs On with McDonald's Corporation to Bring Augmented Writing to Their Recruiting Emails and Job Posts
  26. Pingback: Medallia Extends Employee Experience Suite With New AI Powered Applications
  27. Pingback: Tech Data Welcomes Revolutionary Robotic Process Automation Solutions to its Portfolio
  28. Pingback: Ceridian Recognized by Constellation Research as Industry Leader in Human Capital Management
  29. Pingback: OutMatch CEO Greg Moran Selected by EY as Finalist for Entrepreneur Of The Year 2017 Award
  30. Pingback: OutMatch Extends Partnership With the University at Albany to Accelerate Data-Driven Solutions for Talent Selection and Assessment
  31. Pingback: Despite Disengagement at Work, 65% of Employees Plan to Stay in Their Current Jobs According to New Achievers Study
  32. Pingback: Diane Evans Joins TMP Worldwide as Vice President of Human Resources
  33. Pingback: Greater Adoption of Digital Tools in Rural America Could Add $140 Billion to the U.S. Economy by 2021
  34. Pingback: Prodoscore Recognized for Innovation
  35. Pingback: Staffing Employment Sets Record High in 2018
  36. Pingback: Beeline Recognized with 2019 BIG Innovation Award
  37. Pingback: PandoLogic Appoints Ray Bixler, Chief Executive Officer of SkillSurvey, to Board of Directors
  38. Pingback: Arçelik Adopts beqom’s Sales Performance Management Solution
  39. Pingback: Sterling Honored in 2019 World HRD Congress Awards
  40. Pingback: Survey: Business Owner Sentiment Dips
  41. Pingback: Workfront Completes $280 Million Strategic Secondary Investment
  42. Pingback: Eightfold Talent Intelligence Platform Now Available on SAP App Center
  43. Pingback: Cydcor Wins Prestigious Award For Corporate Training & Development
  44. Pingback: onQ Announces Amar Duggasani as President
  45. Pingback: Findley Acquires TAMS Group Human Capital Business
  46. Pingback: Bonitasoft and UiPath to Further Integrate Growing Robotic Workforce into Systems and Workflows
  47. Pingback: Work Shield Announces New Team Member and Additional Advisory Board Members
  48. Pingback: Forty Percent of Employers Plan to Hire Full-Time Workers This Year, Forty-Seven Percent Recruiting Part-Time Workers
  49. Pingback: Hiretual Launches World’s First Consolidated Talent Pipeline For The Enterprise
  50. Pingback: Lattice People Analytics: Understand Your Company Culture Like Never Before
  51. Pingback: Survey: 42 Percent Of Job Applicants Don't Meet Skills Requirements, But Companies Are Willing To Train Up
  52. Pingback: Experian Releases Annual Inclusion and Diversity Report
  53. Pingback: Millennials Are a Double-edged Sword for HR: The Most Common and the Hardest Employees to Engage
  54. Pingback: Oracle Honors HR Trailblazers at Annual Awards Gala
  55. Pingback: Nodal Labs Hires The Mill's Former Global Head of Talent to Lead Talent Engagement Team
  56. Pingback: New Research: Majority Of Tech Leaders Confident They Can Disconnect From Emails, Employees May Find It Difficult To Detach
  57. Pingback: New Survey: Salaries on the Rise for Board-Certified Case Managers
  58. Pingback: Competition for Skilled Talent Set to Grow as U.S. Employers Continue to Report Upbeat Hiring in the Second Quarter
  59. Pingback: Beecher Reagan launches Verity, the Professional Services Leader Assessment Platform
  60. Pingback: ERISA Service Provider, Clarity Benefit Solutions, Lists Four Common ERISA Pitfalls to Avoid
  61. Pingback: Businessolver Delivers Impactful Benefits Engagement Solutions To Drive Results Year-Round
  62. Pingback: Construction Industry Applauds HCM Solution LABORsuite and Workforce Management App, Pacific Timecard
  63. Pingback: New Report by Korn Ferry & The Conference Board: Majority of HR Executives Say Gender Parity in Company Leadership is Significant Issue
  64. Pingback: ClearCare, the Leading Web-based and Mobile Operating Platform for Home Care Agencies, Selects Hireology
  65. Pingback: Leapgen Appoints Global Provider Services Practice Head to Build Deeper Relationships Across Workforce Technology Ecosystem
  66. Pingback: VR for HR: Startup Raises $8 Million from Impact Investors to Tackle Workplace Bias Through Simulations
  67. Pingback: Cricket Property Management Announces Partnership With Certn
  68. Pingback: A Forward-Thinking Move as Bayard Adds Daniel O'Neill as Youngest Vice President
  69. Pingback: 5 Ways a Modern Mobility Program Can Help You Win the War for Talent

Leave a Reply

Your email address will not be published. Required fields are marked *