Kimble, the only vendor ranked as a leader in every market-size segment, also scores highest among leading vendors on the independent review site’s Fall snapshot grids for customer satisfaction and employee adoption.
In the overall grid, Kimble is also first for return on investment – the payback period. Kimble customers estimate this at 14 months, compared to FinancialForce at 20 months and Netsuite at 24 months.
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Enterprise customers rate Kimble particularly highly. Almost nine in ten – 87% – said they were “highly likely” to recommend Kimble, compared to 81% for Financial Force and 72% for Netsuite. Kimble took the #1 position overall in customer satisfaction in the mid-market grid.
Kimble CMO Mark Robinson said: “The G2 snapshot grid confirms that Kimble is the only vendor to be a leader in all three markets size segments. The demonstrates that Kimble PSA works for businesses of all sizes and can grow with its customers. We are also delighted to see that Kimble scores so highly on adoption – it is designed to support end-users”
The G2 Momentum Grid shows the growth trajectory that products have had in their respective spaces over the last year. It identifies those that are on a high-growth trajectory based on user satisfaction scores, employee growth, and digital presence. Kimble was also top of the Momentum grid earlier this year.
Below are some quotes from recent Kimble customers’ reviews on the G2 site.
“The insight Kimble can provide has transformed our business and allowed us to focus on the details from multiple directions, increasing both utilisation and revenue”
Enterprise reviewer (10,001+ employees)
August 9, 2019
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“Kimble has allowed our business to grow rapidly while being successful and profitable”
Enterprise reviewer (1001- 5,000 employees)
August 28, 2019
“Kimble has shaved on average ten days off how long it takes to report at month end. Sales invoices go out within three days of the service being delivered and are also more accurate as they are automated. This has dramatically improved the business’s cash flow. It’s easy to report to clients how much money they have spent on a project or how many days have been worked to the previous day,… Management information reporting, powered by Kimble, are within one per cent of month-end accounts due to the accuracy of Kimble’s forecasting.”
Mid-market reviewer (201-500 employees)
June 5, 2018
“Kimble has helped us run our business better than ever before. Our processes are better… This has enabled clarity in our decision-making and allowed us to focus on improving the business in other areas (i.e. strategy and sales).”
Small business reviewer (11 to 50 employees)
May 29, 2019